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An initial payment of 35% of the quote amount is required upfront to cover the initial design work and setup.
The final balance (65% plus charges for any additional work requested) is due when the site is ready to go live.
The site will not be made live until the balance is paid in full.
Adhoc support fees are invoiced either immediately as soon as provided or at the end of the month. Invoices are due within 7 days.
These will be invoiced at the end of the month to which the services were provided. So January would be charged in February for example.
If fees are not paid within 7 days of invoice then services will be on hold until they are paid.
Hosting is paid either in full upfront for the reduced fee of £125 a year or by monthly payment of £12 in advance. Monthly payments should be made promptly to avoid suspension of service. Standing orders are welcome and Direct Debit is available.
All invoices are due within 7 days of issue.
As from the 25th May 2018 GDPR regulations are in place to provide a set of standardised data protection laws across EU member states.
This affects every business that collects any personal information through any medium, be it online or otherwise, and gives each and every one of us more control over what companies do with our data by way of consent and restricts the use of your data for marketing purposes amongst other things.
To get a full scope of the law if you are not familiar with it I suggest you read up on GDPR on the ICO website (ico.org.uk) especially if you have not heard of GDPR and you are processing personal information in some form.
As a result of these new laws many businesses have revised their internal processes to comply with GDPR and have updated privacy policies and contracts in order to make clients aware of their rights and how the data is used.
I have also updated my own processes and policies and you can read my updated Website Privacy Policy here.
Due to the nature of some of the services I provide I will be requiring some clients to sign a Data Processing agreement in order to continue providing certain services to you.
The terms of business between myself and clients will remain the same as I do not collect, process or use any data beyond the scope of what it is provided for, nor do I sell any information provided to me or use it for marketing.
Any communications between clients and myself falls under the category of 'legitimate interest’. Any data that is processed by me is used solely to provide the service requested by each individual client and is retained long enough to provide the service and to fulfil my legal obligations.
A full and complete statement of what data I collect and how it is used by me in order to fulfil my obligations to my clients is available on request.